G2

★★★★★

4.9 from 900+ reviews

Stop losing
revenue to
chargebacks.

RecoverIQ builds winning evidence for every dispute and blocks fraud before it lands. Recover up to 4X more revenue, completely on autopilot.

RecoverIQ

Workspace

Overview

Disputes

24

Fraud alerts

3

Evidence

Insights

Analytics

Integrations

Autopilot

Filing every eligible dispute within 2 min of arrival.

Northwind Store

/

Disputes

Disputes

Aug 1 – Nov 3

Export

Auto-file 6 cases

Open disputes

24

6 due this week

Win rate

74.8%

+6.2 pts vs Q2

Revenue at risk

$38,420

Across 24 cases

Recovered (90d)

$159,279

↑ 212%

All 24

Needs evidence 6

Filed 11

Won 7

Sorted by deadline

Case

Customer

Reason

Amount

Due

Status

DSP-2481

MC

Maya Chen

10.4 Fraud

$1,240.00

2d

Ready

DSP-2479

JW

Jonas Weber

13.1 Not received

$386.50

3d

Filed

DSP-2476

PN

Priya Nair

F29 Card absent

$2,480.00

—

Won

DSP-2470

LM

Leo Martins

4853 Not as desc.

$94.20

5d

Evidence

DSP-2466

SK

Sara Kim

4837 No auth

$612.00

—

Won

DSP-2462

OH

Omar Haddad

10.4 Fraud

$1,075.00

6d

Filed

DSP-2481

Visa •• 7710 · $1,240.00

Ready

92%

Win odds

Evidence

Proof of delivery

AVS + CVV match

Device fingerprint

Customer emails

Pulling…

File with Stripe

Protecting 15,000+ merchants and $2.5B in revenue

  • Northwind

  • Halcyon

  • Lumen&Co

  • Vertex

  • Orbital

  • Kinfolk

  • Northwind

  • Halcyon

  • Lumen&Co

  • Vertex

  • Orbital

  • Kinfolk

  • Northwind

  • Halcyon

  • Lumen&Co

  • Vertex

  • Orbital

  • Kinfolk

01

/ The problem

Chargebacks are quietly eating your margin.

Every dispute costs you the sale, the goods, the fees and hours of admin. Let the ratio creep up and the card networks start watching too.

Your chargeback ratio

Disputes ÷ transactions, rolling 30 days

Without RecoverIQ

With RecoverIQ

Early warning · 0.65%

Network monitoring · 0.90%

Fines begin · 1.00%

You today: 1.24%

Today 1.24%

With RecoverIQ: 0.18%

0.18%

0.0%

0.5%

1.0%

1.5%

$3.75

The real cost of every $1 lost to a chargeback, once fees, goods and admin are counted.

1 IN 4

Disputes that never get a response because the evidence deadline slips by.

0.9%

The ratio that puts you in a card-network monitoring program, with fines close behind.

02

/ Platform

One platform.
Every dispute, handled.

From the second a dispute lands to the moment the money is back, RecoverIQ does the work your team used to do by hand.

Order + receipt

Delivery scan

IP + device match

Chat + email log

Refund policy

Evidence packet

DSP-2481

Proof of delivery attached

AVS + CVV match confirmed

12 exhibits, compliance checked

Evidence strength

96%

Evidence builder

01

Order data, delivery proof, device signals and customer messages are pulled in the moment a dispute lands and assembled into a packet banks accept.

Risk score

Live

Order #48213

$1,240.00

02

Approve

Order #48212

$86.50

41

Review

Order #48211

$2,900.00

93

Block

Order #48210

$412.00

07

Approve

Real-time fraud scoring

02

Every order is scored against 400+ signals before it ships, so the risky ones never turn into disputes.

Dispute received

00:00

Reason code 10.4 matched

00:12

Rebuttal drafted

01:40

Filed with gateway

02:14

Response automation

03

Rebuttals are written for the exact reason code and filed long before the deadline.

Refund issued, dispute avoided

Visa RDR · Order #48190 · $312.00

Issuer flagged an order

Ethoca · Order #48188 · $1,020

Customer contacted bank

CDRN · Order #48181 · $64.90

Pre-dispute alerts

04

Issuer alerts let us refund or resolve an order before it ever becomes a chargeback.

Dispute analyst headshot
Dispute analyst headshot
Dispute analyst headshot

+6

Added the AVS match and the signed delivery scan. Strong case, filing it now.

Sarah K. · Dispute analyst · replies in ~9 min

Human dispute experts

05

A real analyst reviews every case before it goes out. Real names, real inbox.

03

/ How it works

From first dispute to money back.

2m 14s

Average dispute-to-filing time

Live case · DSP-2481 · Visa 10.4

Connect

Score

Fight

Recover

01

T+00:00

Stripe

Shopify

PayPal

Adyen

4 sources synced

Connect your stack

One click for Stripe, Shopify, PayPal, Adyen and 100+ more.

02

T+00:00.42

Risk score

02

/ 100

Approved in 0.42s

AI scores every order

400+ signals checked before anything ships.

03

T+02:14

Evidence packet

12 exhibits

Proof of delivery

AVS + CVV match

Device fingerprint

Filed

Disputes fought for you

Evidence gathered, rebuttal written and filed automatically.

04

Day 9

Dispute won

+$1,240.00

Paid to your Stripe balance

Revenue recovered

Won cases pay straight back to your balance.

04

/ Integrations

Plugs into the stack you already run.

Connect your processor, store and helpdesk in a couple of clicks. No code, no migration, nothing new for your team to learn.

Integration logo

Stripe

Shopify

PayPal

Adyen

Klarna

Square

WooCommerce

Braintree

BigCommerce

Gorgias

Zendesk

Slack

Klaviyo

Checkout.com

Recharge

RecoverIQ

Sync health

99.99%

Average setup

4 min

Integration graph · 100+ nodes

Integration logo

Stripe

Shopify

PayPal

Adyen

Klarna

Square

WooCommerce

Braintree

BigCommerce

Gorgias

Zendesk

Slack

Klaviyo

Checkout.com

Recharge

RecoverIQ

Sync health

99.99%

Average setup

4 min

Integration graph · 100+ nodes

Integration logo

Stripe

Shopify

PayPal

Adyen

Klarna

Square

WooCommerce

Braintree

BigCommerce

Gorgias

Zendesk

Slack

Klaviyo

Checkout.com

Recharge

RecoverIQ

Sync health

99.99%

Average setup

4 min

Integration graph · 100+ nodes

Integration logo

Stripe

Shopify

PayPal

Adyen

Klarna

Square

WooCommerce

Braintree

BigCommerce

Gorgias

Zendesk

Slack

Klaviyo

Checkout.com

Recharge

RecoverIQ

Sync health

99.99%

Average setup

4 min

Integration graph · 100+ nodes

05 / Results

Numbers that show up on your P&L.

Average results across RecoverIQ merchants in their first 12 months on the platform.

$2.5B+

Revenue protected

15,000+

Active merchants

90%

Fewer chargebacks

4×

Average ROI

06

/ Customers

Teams that got their revenue back.

★★★★★

4.9 from 900+ reviews on G2, Capterra and Shopify

4.9 from 900+ reviews on G2, Capterra and Shopify

Result · first 30 days

$47K

Recovered in the first month

Chargeback rate

Before

1.24%

After

0.19%

Northwind

Home goods · 40K orders a month

We were losing a full day a week to dispute admin and still losing most of them. RecoverIQ won back $47,000 in the first month and paid for itself in a week.

Portrait of Sarah Johnson

Sarah Johnson

VP Operations, Northwind

Northwind

$47K recovered

Halcyon

10 hrs saved weekly

Vertex

0.3% ratio in a quarter

Orbital

40 disputes filed, week one

Lumen&Co

74% win rate

Result · first 30 days

$47K

Recovered in the first month

Chargeback rate

Before

1.24%

After

0.19%

Northwind

Home goods · 40K orders a month

We were losing a full day a week to dispute admin and still losing most of them. RecoverIQ won back $47,000 in the first month and paid for itself in a week.

Portrait of Sarah Johnson

Sarah Johnson

VP Operations, Northwind

Northwind

$47K recovered

Halcyon

10 hrs saved weekly

Vertex

0.3% ratio in a quarter

Orbital

40 disputes filed, week one

Lumen&Co

74% win rate

07

/ Pricing

Simple pricing. Pays for itself.

Every plan includes the evidence builder and fraud scoring. Try any plan free for 14 days.

Starter

For growing stores getting their first disputes under control.

$61

$49

/ month

What’s included

Up to 50 disputes a month

AI evidence builder

Fraud scoring on every order

Stripe and Shopify connect

Email support

Growth

Most popular

For scaling brands that want every dispute handled for them.

$186

$149

/ month

Everything in Starter, plus

Unlimited disputes

Pre-dispute alerts (RDR, Ethoca)

Analyst review on every case

100+ integrations

Ratio monitoring and alerts

Priority support

Enterprise

For high-volume merchants and platforms with custom needs.

Custom

Custom

Everything in Growth, plus

Performance-only pricing option

Dedicated dispute team

Custom rules and full API

SSO and audit logs

99.99% uptime SLA

Starter

For growing stores getting their first disputes under control.

$61

$49

/ month

What’s included

Up to 50 disputes a month

AI evidence builder

Fraud scoring on every order

Stripe and Shopify connect

Email support

Growth

Most popular

For scaling brands that want every dispute handled for them.

$186

$149

/ month

Everything in Starter, plus

Unlimited disputes

Pre-dispute alerts (RDR, Ethoca)

Analyst review on every case

100+ integrations

Ratio monitoring and alerts

Priority support

Enterprise

For high-volume merchants and platforms with custom needs.

Custom

Custom

Everything in Growth, plus

Performance-only pricing option

Dedicated dispute team

Custom rules and full API

SSO and audit logs

99.99% uptime SLA

Rather pay only when we win?

Performance plan: nothing up front, 20% of the revenue we recover. No contracts.

08

/ FAQ

Questions, answered.

Everything merchants usually ask before switching on RecoverIQ.

Portrait of Sam Kerr, dispute expert

Still have questions?

A dispute expert replies in about 9 minutes.

How fast can we get set up?

Most merchants are live in under ten minutes. Connect your processor and store, and RecoverIQ starts monitoring new orders and open disputes straight away.

Do you fight every dispute, or only the winnable ones?

What happens if a dispute is lost?

Will it work with my payment processor?

How do you keep our customer data secure?

Can we cancel at any time?

  • New: RecoverIQ Alerts stop disputes before they happen

  • New: RecoverIQ Alerts stop disputes before they happen

  • New: RecoverIQ Alerts stop disputes before they happen

  • New: RecoverIQ Alerts stop disputes before they happen

Live in 10 minutes

Stop losing revenue.
Start recovering it.

Join 15,000+ merchants who let RecoverIQ fight their disputes, block fraud and win back revenue on autopilot.

14-day free trial

No card required

Cancel anytime

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