Shipped most weeks
New features, improvements and fixes, newest first. Filter by type or get each release in your inbox.
All
All
New
New
Improved
Improved
Fixed
Fixed
Oct 28, 2026
New
Amex enquiries now reach RecoverIQ before they turn into chargebacks, so you can refund or respond while the customer is still talking to their bank.
Alerts arrive in the Dispute Desk within seconds of the enquiry
One-click refund closes the alert and stops the chargeback
Alert outcomes count toward your monthly prevention report
Oct 28, 2026
New
Amex enquiries now reach RecoverIQ before they turn into chargebacks, so you can refund or respond while the customer is still talking to their bank.
Alerts arrive in the Dispute Desk within seconds of the enquiry
One-click refund closes the alert and stops the chargeback
Alert outcomes count toward your monthly prevention report
Oct 7, 2026
Improved
We rewrote the way RecoverIQ gathers proof from your connected tools. Most packs are now ready in under four seconds.
Order, delivery and support data load in parallel
Large Shopify stores no longer time out on older orders
Pack previews show which source each document came from
Oct 7, 2026
Improved
We rewrote the way RecoverIQ gathers proof from your connected tools. Most packs are now ready in under four seconds.
Order, delivery and support data load in parallel
Large Shopify stores no longer time out on older orders
Pack previews show which source each document came from
Sep 16, 2026
New
A new home for every open case. Filter by deadline, network or amount, and see what RecoverIQ already did before you open a dispute.
Deadline view sorts cases by hours left to respond
Bulk actions let you accept or fight many cases at once
Keyboard shortcuts for the ten most common actions
Sep 16, 2026
New
A new home for every open case. Filter by deadline, network or amount, and see what RecoverIQ already did before you open a dispute.
Deadline view sorts cases by hours left to respond
Bulk actions let you accept or fight many cases at once
Keyboard shortcuts for the ten most common actions
Aug 26, 2026
Fixed
Some PayPal claims showed a deadline one day later than PayPal itself. Deadlines now come straight from the PayPal API and update when PayPal extends them.
Deadlines refresh every 15 minutes
Extended claims show the new date with a note
Overdue claims are flagged in red on the Dispute Desk
Aug 26, 2026
Fixed
Some PayPal claims showed a deadline one day later than PayPal itself. Deadlines now come straight from the PayPal API and update when PayPal extends them.
Deadlines refresh every 15 minutes
Extended claims show the new date with a note
Overdue claims are flagged in red on the Dispute Desk
Aug 5, 2026
New
Send dispute outcomes to your warehouse and build the reports your finance team keeps asking for.
Daily or hourly sync to a Snowflake schema you choose
Ready-made Looker dashboard for win rate and recovered revenue
Field-level docs for every exported column
Aug 5, 2026
New
Send dispute outcomes to your warehouse and build the reports your finance team keeps asking for.
Daily or hourly sync to a Snowflake schema you choose
Ready-made Looker dashboard for win rate and recovered revenue
Field-level docs for every exported column
Jul 15, 2026
Improved
RecoverIQ now reads the full dispute text, not only the reason code, before it picks a rebuttal template.
Fewer cases sent to manual review
Better matches for “item not received” disputes with partial deliveries
Match confidence shown on every case
Jul 15, 2026
Improved
RecoverIQ now reads the full dispute text, not only the reason code, before it picks a rebuttal template.
Fewer cases sent to manual review
Better matches for “item not received” disputes with partial deliveries
Match confidence shown on every case
Jun 24, 2026
Fixed
Weekly and monthly reports used UTC for every account. They now follow the time zone set in your workspace.
Report periods start at midnight in your time zone
CSV exports include the time zone in the header
Historic reports were rebuilt with the correct dates
Jun 24, 2026
Fixed
Weekly and monthly reports used UTC for every account. They now follow the time zone set in your workspace.
Report periods start at midnight in your time zone
CSV exports include the time zone in the header
Historic reports were rebuilt with the correct dates
Jun 3, 2026
New
Prove a customer bought from you before by matching past, undisputed orders. RecoverIQ finds qualifying orders for you.
Automatic search for two qualifying prior transactions
Device, IP and address matches shown side by side
Works for Visa reason code 10.4 disputes
Jun 3, 2026
New
Prove a customer bought from you before by matching past, undisputed orders. RecoverIQ finds qualifying orders for you.
Automatic search for two qualifying prior transactions
Device, IP and address matches shown side by side
Works for Visa reason code 10.4 disputes
New: RecoverIQ Alerts stop disputes before they happen
New: RecoverIQ Alerts stop disputes before they happen
New: RecoverIQ Alerts stop disputes before they happen
New: RecoverIQ Alerts stop disputes before they happen
Live in 10 minutes
Join 15,000+ merchants who let RecoverIQ fight their disputes, block fraud and win back revenue on autopilot.
14-day free trial
No card required
Cancel anytime